Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed
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919-879-8282 | 9641 US-70 BUS

PRIVACY POLICY

PRIVACY POLICY, Clayton, NC

This privacy policy sets out how Clayton Lube & Tune uses and protects any information that you give Clayton Lube & Tune when you use this website. Clayton Lube & Tune is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Clayton Lube & Tune may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 10/07/2019. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
  • We may use the information to customize the website according to your interests.
  • We may provide your information to our third party partners for marketing or promotional purposes.
  • We will never sell your information.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.


What Our Customers Are Saying

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I have been a customer for 3 years by now. I have only good experiences. I always get the feeling of being serviced in the correct way. They always search for the goods solutions and I have never had the feeling of being sold something that is not needed. My very best recommendations to Phil and his team!!

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Clayton Lube & Tune is AWESOME! The team is friendly, very knowledgeable & professional. I have been looking for a place in Clayton for years to service my GMC & I Hyundai vehicles and this place is the best in town. They have excellent technology for scheduling, repair options and cost review but also provide excellent staff to answer my questions in a timely & accurate manner on the phone & in the office. I was able to drop my car off 1 day prior to my service appointment & they were able to turn it around the same day. Huge surprise & greatly appreciated. The team always offers local rides and option of a loaner vehicle to accommodate to my busy schedule and general convenience. I have had oil changes, brake and AC work as well as general inspections with the work being professional, done properly & at a fair price. This is my go to auto shop & I will always recommend to anyone I talk with. A GREAT customer service experience exceeding my expectations! Thank You!!!!

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Customer Service was wonderful, did not have to wait very long to get my car inspected and they also replaced a fuse for me. I will definitely go back there for my next service.

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Went in 3 months ago for brakes, a/c and an oil change. Everything is working great and I really appreciate the guys. They went above and beyond for replacing my air filters and my window button. The staff were great as well as the quality of work. Thanks again.

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Everyone at Clayton Lube & Tune is extremely professional and prompt! I was in and out much faster if I went some place else! Thanks for great service!

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These people went above and beyond my expectations. I was there for a very simple service, an inspection; the fact that every single member of the staff stopped in to speak to me was enormously impressive. I can't tell you the last time that that has happened prior to visiting Clayton Tune and Lube. Prior to this I had a mechanic with whom I was okay. Moving forward, this is my garage of choice.

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Great customer service! These guys are the best. They helped me figure out what maintenance I needed and got me an appointment right away. Upfront pricing quote made it easy to choose the services I wanted.

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These guys were great! We had to get an inspection on my daughters car and they got us right in. She had a few things that failed the inspection process but they quickly gave us quotes for the repairs that were truly very well priced and they offered to get it done for her ASAP. First time here but I will make sure I and my friends/family check them out!

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My van broke down on the side of 70 and was unsure of where to bring it for repair. Spoke with someone who quickly and he said to have it towed to the shop. Service was excellent, the staff was great and even received a follow up text to ensure my van is running great. Customer service on point. Thanks Clayton Lube and Tune team!!

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We have always received great service here, with reasonable prices. We had an issue after having our brake pads changed, problem with the part, not the service. They fixed it without any problems and followed up to make sure everything was 100% perfect. I would recommend them!

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I cannot say enough good things about Clayton Lube & Tube!!! My husband and I are new to the area and I needed an oil change and tire rotation done on my car. I was very impressed by all the wonderful reviews that this business had!!! Now I know why!!! They are very customer oriented and do the best for the customer and their vehicle. They took the time to explain what maintenance my vehicle might need and a timeline for that. I was very impressed with this business and they now have two new loyal customers!!!

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You can tell they care about their clients and providing exceptional service. Despite us being on the more difficult side as customers they were very reassuring and professional. They took great care of our work vehicle and was even able to save us money in the end. Thank you!

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  • Call Us For Service: 919-879-8282